Builder
Turning ambiguous problems into useful products, systems and momentum.
Mihir—with context.
I’m Mihir.
I build products, commercialise technology, solve complicated telecom problems and occasionally remember unnecessary details about car engines.
Four ways of working
Operator
Making complex programmes legible, governable and deliverable.
Commercial Leader
Connecting customer reality, product decisions and routes to market.
Advisor
Bringing a calm, independent view to difficult decisions.
Selected expertise
Product Strategy and 0–1 Product Building
From problem definition to a credible first release.
AI Product Management
Useful AI products with sensible human controls.
AI Project and Program Management
Delivery plans that account for data, adoption, governance and cost.
Telecom OSS/BSS Transformation
Modernising the machinery behind connectivity.
CPQ and Quote-to-Cash
Making complex propositions easier to configure, sell and fulfil.
Network Observability and AIOps
Turning operational signals into decisions and action.
Connectivity Solution Architecture
Joining commercial intent to technical feasibility.
GTM and Commercial Strategy
Positioning, packaging and routes to market.
Complex Program Delivery
Structure and recovery for multi-party change.
Selected work
Complicated, made useful.
Selected work across telecom platforms, product strategy and digital transformation.
ProductMarketplaceIntegration
Global Airline Digital Marketplace
A demonstration of how a multi-partner marketplace case study could explain product, commercial and integration decisions.
Yes, this project really did need six integrations.
TelecomCPQTransformation
Telecom Quote-to-Cash Modernisation
A sample structure for connecting customer journeys with catalogue, pricing, orchestration and operations.
Yes, this project really did need six integrations.
AIAIOpsOperations
AI-Assisted Network Operations
A sample exploration of safe, operator-centred AI workflows for complex network environments.
Yes, this project really did need six integrations.
0–1Field operationsFibre
Field Operations and Fibre Maintenance Platform
A sample product narrative spanning field teams, workflow, evidence and service assurance.
Yes, this project really did need six integrations.
Now
Currently.
- Building
- A social channel introducing the new world of telco to anyone curious enough to follow along.
- Thinking about
- Universal basic income, and what a workable global framework might look like.
- Reading
- 21 Lessons for the 21st Century, by Yuval Noah Harari.
- Watching
- Formula 1, with an unreasonable interest in strategy calls.
- Learning
- An IoT kit with a screen, wiring up simple functions one experiment at a time.
- Travelling
- A wedding soon, then Europe for Network X 2026.
- Obsessing over unnecessarily
- The tiny details that make an interface—or an engine—feel right.
Work together
15 min
15-minute Direction Check
A quick fit check for a clearly framed decision.
30 min
30-minute Expert Session
Focused perspective on a product, AI or telecom question.
60 min
60-minute Working Session
Work through a problem and leave with practical next moves.
Also